About Us

Personal, Professional & Family Focused

Family First

Why Choose E.L.M?

Our dedicated legal team have vast experience within the Wills and Probate sector and we are currently one of the Top 5 providers of Will Writing services within the UK.

Our growing team are here to help you and now consists of:

  • 13 consultants
  • 18 head office staff

What makes E.L.M different?

As every individual has varying circumstances, we pride ourselves on the personalised approach we have towards every client that comes to us.

We ensure our services are delivered in the most professional and reliable way possible, resulting in a trusted and loyal relationship being built between us and our clients. This is supported by our in-house training development plan, which sees all our employees achieve industry-recognised qualifications.

These include the Society of Trust and Estate Practitioners (STEP) Diploma programme which leads to becoming a fully-fledged Trust and Estate Practitioner (TEP) and the Chartered Institute of Legal Executives (CILEx) qualifications.

We are also members of the Institute of Professional Will Writers.

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How we got here

Our History

We’ve been providing Will Writing and Estate Planning for over a decade and in that time the business has developed significantly.

Have a look at what we’ve achieved over the years…

2003

E.L.M Founded

In 2003 E.L.M was founded by Jim Emsley.

2004

Dedicated UK Customer Service Centre

In 2004 E.L.M set up the first dedicated customer service centre for will writing in the UK.

2005

Joined the Society of Will Writers

In 2005 E.L.M joined the Society of Will Writers, a self-regulatory organisation whose primary objectives are the advancement, education and ethical standards within the will writing profession.

2010

Joined PALs

In 2010 E.L.M joined the Professional Association of Legal Services (PALS).

2011

Became Investors in People

In 2011 E.L.M became Investors in People. Since 1991 Investors in People has set the standard for better people management.

2015

ELM moved to new premises

Moved to the current extensive city centre premises.

2018

ELM joins the IPW

E.L.M joins the Institute of Professional Will Writers

2018

Shortlisted at awards

In 2018 E.L.M were shortlisted for Will Writing Firm of the Year (South) at the British Wills & Probate Awards 2018.

Professional and Friendly

MEET OUR TEAM

ELM Legal Services testimonial
Jim Emsley

Managing Director

ELM Legal Services testimonial
James Soden

Practice Manager

ELM Legal Services testimonial
Charlotte Wrigley

Probate Practitioner & Head of Legal Team

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Sue Hobbs

Head of Administration Department

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Tammy Hamilton

Returns Department Administrator

ELM Legal Services testimonial
Andy Mills

Data Administration

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Guy Millward

Contact Centre Administrator & Diary Team Manager

ELM Legal Services testimonial
Lois Clark

Receptionist / Customer Service Advisor

ELM Legal Services testimonial
Chris Cotter

LPA Administrator & Tech Wizard

ELM Legal Services testimonial
Nathan Hobbs

Data Coordinator & Diary Team Manager

ELM Legal Services testimonial
Kerri Lane

Receptionist / Customer Service Advisor

ELM Legal Services testimonial
Katie Deamer

Trust Administrator

ELM Legal Services testimonial
Phil Edwards

Administration Department

ELM Legal Services testimonial
Steph Ley

Will Drafter & Administrator

ELM Legal Services testimonial
Anne Prescott

Payroll & Accounts Department

ELM Legal Services testimonial
Ella Bracey

Secretary

Don't hesitate

Get in touch

Please feel free to email using the contact form or call us.

For out of hours, complete the contact form and we will get in touch with you shortly.

We are a national provider of legal services and can offer home visits across most of England & Wales.


Phone :

0117 952 0698

Email :

info@elm-online.co.uk

Address :

E.L.M Legal Services Ltd, Gas Lane, Bristol BS2 0QL.